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Raforawesome's avatar
Raforawesome
New member | Level 2
7 months ago

File not visible in Dropbox Home but links are still valid

I have a bit of a unique issue, there was a file on my Dropbox 6-7 years ago that I assumed I deleted (since it doesn't show up on home). However, old links generated to it still initiate a download, but the downloaded file is just an empty zero byte one. Does Dropbox still have a copy and the file stream is just being terminated, or is this just a bug? Is it at all possible to recover this file?

 

I am certain that the link leads to a file I've uploaded since it returns a 404 for others, yet initiates a download when I visit it.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    I assume it is almost certainly a bug.

     

    When you click on the link and while logged in can you see the location of where the file is (you should get directed to the folder it is in if you are logged in as Dropbox recognises that you are the owner)

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