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Forum Discussion

npeterson77's avatar
npeterson77
New member | Level 2
2 years ago

Getting 500 Error on Dropbox, can't edit my documents

Please advise why I keep getting a 500 error code. I need this fixed ASAP. Thanks!!!
Error Messages
Web
  • Emmet's avatar
    Emmet
    2 years ago

    We are currently experiencing an outage for Dropbox. You can find more information here on our status page: https://status.dropbox.com/. We will update you as soon as this is resolved, or you can visit the status page to see when the outage is resolved. 

     

    Regards,

     

    Dropbox Community Team 

Kandg's avatar
Kandg
Helpful | Level 7

very same issue.  Help resolve!

Emmet's avatar
Emmet
Icon for Community Manager rankCommunity Manager
2 years ago

Thank you for bringing this to our attention. We are currently investigating and will get back to you as soon as we know more. If you have any additional information, please share. 

 

Regards,

 

Dropbox Community Team 

  • Emmet's avatar
    Emmet
    Icon for Community Manager rankCommunity Manager
    2 years ago

    We are currently experiencing an outage for Dropbox. You can find more information here on our status page: https://status.dropbox.com/. We will update you as soon as this is resolved, or you can visit the status page to see when the outage is resolved. 

     

    Regards,

     

    Dropbox Community Team 

    • zongzhao's avatar
      zongzhao
      New member | Level 2
      2 years ago

      still not working! please fix it asap~!!!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey everyone, thanks for alerting us to this.

         

        Our status page reports that all systems are currently operational.

         

        Can you try using different browsers or a private browsing window, to see if you get a different behavior?

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