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JustMe123's avatar
JustMe123
Explorer | Level 4
11 months ago

How can I export or download from Vault in the new macOS desktop app?

I have large number of files/directories in Vault ~ 200GB and MacOS (I am paid dropbox member)

 

I was able to export using macOS client in the past - "simple" copy paste in the client did the trick. New macOS client removed vault (now it's just a shortcut to a webpage).

 

What is the best way to export? I suspect the only real solution is to temporarily copy it to non-vault dropbox directory, then do copy-paste from non-vault directory. Thoguhts?

  • Hi JustMe123, thanks for posting today.

     

    As Vault isn't supported on the new Mac OS Dropbox desktop application, what you mentioned would be the best method to transfer files from your Vault into another Dropbox folder, which would then sync down to your machine.

     

    If you have any further queries, feel free to message back.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi JustMe123, thanks for posting today.

     

    As Vault isn't supported on the new Mac OS Dropbox desktop application, what you mentioned would be the best method to transfer files from your Vault into another Dropbox folder, which would then sync down to your machine.

     

    If you have any further queries, feel free to message back.

    • JustMe123's avatar
      JustMe123
      Explorer | Level 4

      Thank you for your help and confirming the workaround. I ended up copying the content to non-vault and due close to 1TB size (offline style sync was challenging), I used FileZilla to copy the content to external backup drive directly

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