You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

AverageVillageIdiot's avatar
AverageVillageIdiot
Explorer | Level 4
3 years ago

I get a "permanent failure" error when trying to access a database on my mobile device.

Hope someone can assist...   I need to open a file to access the newest database but when I attempt to, I get a permanent failure. I have cleared the cache, cleared memory, uninstalled the app fr...
Android
Error Messages
Mobile
Preview
Blessed_79's avatar
Blessed_79
New member | Level 2
4 months ago

Rename the file in Dropbox then go back to Keepass and open the newly created file name. DO NOT CHANGE THE FILE EXTENSION! 

It worked for me. I think this happens when the "conflicted copy" keeps getting added to the file name. Just a guess. 

 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!