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Forum Discussion
Is there a way for emptying Camera Upload without having it delete from everywhere it has synced?
I had camera upload functioning, without realising how much space it takes on dropbox. I have now disabled it, so it won't auto upload and sync. I will now manually download photos, etc.
However, I...
Thanks for the additional information TheGaffer13 - how are you today?
Can you please let me know if you have tried to do this with a file only - just as a test to see what this kind of action actually does?
Give this a go and let me know the results.
Additionally, the message/warning you're seeing is referring to your Dropbox account (all places mean from all devices that are linked to your account and the website respectively).
Moreover, as iPhoto is deprecated since 2015 I'd also advise to double check this with Apple too.
In any case, keep me posted on your findings!
Walter
Dropbox Staff
Dropbox StaffCould you guide me through the exact steps you took to do this CyndiN ?
In any case, if you are close to being over - quota on your account you can do any of the following:
- Upgrade your account – check out www.dropbox.com/plans for other information if needed.
- Increase your quota using referrals bonuses or other promotions.
- Leave any shared folders that may be putting you over (or close to being over) quota.
- Move files that don't need to sync out of your Dropbox folder.
Let me know how it goes!
Hi, thanks for answering. First of all, telling me I have to spend $120-240 per year because I'm not "allowed" to delete anything is pretty unacceptable. I'm apalled that you'd even mention it, let alone as the first option. The other "options" are also quite unreasonable. I already have tons of referral bonuses and have already dumped files I don't need. I also don't need those photos! The only reason to sync them in the first place is an additional backup for a couple of days. After that, they're safely on my computer and in my home and my cloud backup programs.
To answer your question:
- I go to the finder and then to the "Camera Uploads" folder inside the Dropbox folder and highlight a file.
- Then I check on Photos on my Mac to see that the picture is there.
- Back in finder, I choose "move to trash."
- I get a popup saying that my only choices are: See sync options, Cancel, and Delete Everywhere. There are no other choices. The sync thing turns out to be useless as it's a way to free up space on my hard drive without freeing up space on Dropbox.
- If I choose to delete, the file disappears from the finder (as expected).
- Then I go back to Photos to look for the picture and, surprise!, it's missing.
How do I delete photos from Dropbox without having them deleted from my computer or my phone?
- Walter
I'm sorry about this Cyndi - may I reach out via email to your Dropbox associated address so we can work on this together?
Just note that from what I gather, you're deleting those files from within your Dropbox folder (which you access through your Mac's Finder) and as the desktop app is running on your computer, it syncs the changes you applied across your devices (and our website). Remember the Dropbox folder on your computer is just another folder, only with syncing capabilities.
If needed, you can find more information about deleting files below:
https://www.dropbox.com/help/desktop-web/delete-files
I hope this clears things up a bit and please keep me posted on your progress.
Hi, that link you sent is not relevant because it does not speak to the special case of photos.
You are not understanding the problem if you think this is about syncing the Dropbox folder on my computer.
Please escalate this as a support request. Someone with knowledge of working with Photos (the Mac program, not the type of file) has my permission to contact me directly.
Thank you.
- Walter
Sorry for the confusion and thanks for the additional info Cyndi - much appreciated.
Note that if you'd like account specific assistance, you can always log a ticket with our team from the following page directly:
https://www.dropbox.com/support
Let me know if there's anything else I can assist with from my end.
