We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Justin P.2
7 years agoCollaborator | Level 10
Is there a way to choose whether .zip files are previewing on the Dropbox website?
I'm a long time Dropbox user and today I went to check if some older links were still active that I had sent to a cleint.
Most of the files are send out are zipped for various reasons.
It seems that Dropbox will now unzip zipped files in the web browser so the end user can see what's in the zipped file.
Is this true? Is there a way to turn it off? One specfic workflow I use reqiires the zip file to remain zipped and could cause issues if the user has access to an unzipped version, especially on Dropbox.
- Thanks for sharing your thoughts on how this functionality change has impacted your workflow MRMJP, I’d happily follow-up with you on this discussion & I hope my post finds you well!You’re absolutely right when it comes to this recent feature implementation, therefore at the moment when previewing an archive file, you can navigate through the archive file structure and preview individual files within the archive. Previously, compressed files (such as .zip & .rar) couldn’t be viewed on the web interface & in case you had received (or sent) a shared link containing this filetype, you’d (or the recipient would) have to download them locally, in order to view the contents.That all being said, I appreciate the time you’ve devoted in writing us the specifics of how this alteration has worked for you so far & for that reason I’ve made sure to transfer your comments up the ladder for future reference.In any event, please let me know here if you have any more thoughts or questions & I’ll do my best to check back with you. Wishing you a fruitful May & a wonderful rest of the day ahead!
- NorahDropbox StaffHave in mind that Dropbox does not alter your files/folders, as it only previews them.What you can do is delete a link to a file or a folder by following the link here.Let me know if this helps!
- MRMJPHelpful | Level 5
Thanks for the help but I do know how to delete a file or fodler :)
I guess what I'm seeing is that the contents of zip files never used to be visible and the zip file itslef was in the middle of the screen with a simple downlaod button.
Now, with certain cases, my cleints see a mess of files that are in the zip file and are tempted to click on them and get confused and have to find the downlaod button at the top right of the screen.I really don't care for this and I wish Drobbox would revert to how it used to be, just showing the main zip file and having a downlaod button in the center of the screen.
At first I thought that Drobpx was offering an unzipeed version but as I look closer it just seems that it's shownig the contents of the zip file which in my opinion only adds confusion and isn't helpful.- MRMJPHelpful | Level 5
I guess this is a new "feature" as of last week but IMO it's a TERRIBLE idea.
Being able to see the contents of a zip is only going to confuse the person on the receiving end.
We needd a simple big Download button and no previews of the zip file contents. Right now the downlaod button is not so obvious and clients are going be confused as to why they can see the zip file contents but not acess them without eventually noticing the Download button in the top right menu.
- Peter-Paul B.Helpful | Level 6
I use dropbox for a few years. Also daily with download links for my clients and when I use a link to a zip file it is confusing for a client to see the download button. I had several questions from my clients: I can see the files but how can I download?
Here is a comment from a client: We can not save the files in Dropbox. All files are visible, is there perhaps a security on the files?
I Think this should change. Dropbox is easy and this is not logical
Change dl=0 to dl=1 workes good, but to do this every time manually is not an option.
So my advice: a large download button and option to see the files inside
Hopefully you can take this in notice
- Justin P.2Collaborator | Level 10
Exactly. The downlaod button should be big and very visible, not hiding at the top right. And now that you can navigate inside zip files which is a terrible idea, even the little downlaod button goes away once you are inside it.
I can't beleive somebody thoguht this new "feature" was a good idea.
- morganw951Helpful | Level 6
I completely agree. This was a terrible "feature" idea and is causing great frustration with my clients and myself. A .zip archive link should always be a straight and obvious download only, or at least the foremost prominent option displayed in a browser, not the contents.
- Justin P.2Collaborator | Level 10
Things like this make Dropbox feel like less of a professional product.
- SudoAlexNew member | Level 2
Another +1 feedback as this has confused a client that I've sent the link to - "where's the zip file?".
The new feature is useful, but shouldn't be the primary goal when Dropbox encounters a zip file. If I wanted users to download every file individually - I wouldn't have put the files into a zip file in the first place.
- JustinPerkinsMENew member | Level 2
This issue is not sovled and it is SUPER ANNOYING.
SEE LINK FOR A COMMENT COMMENT FROM A REAL CLIENT
https://www.dropbox.com/s/o1op1l46nc3ds3w/Screen%20Shot%202018-12-18%20at%202.34.40%20PM.png?dl=0
IT'S CLEAR THAT DROPBOX WILL NOT FIX THIS AND FOR SOME REASON THINKS THIS IS A GOOD IDEA.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!