Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
beauknowsdiddly wrote:
I've also sent the link to someone else who does get sound. It's just odd, everything else works on my computer sound wise. All my media players and anything else that has sound. Only Dropbox doesn't work.
Plays fine for me as well, both on the Dropbox site and when downloaded. Tried a different browser, just to eliminate that as the issue?
Here's a link to one
https://www.dropbox.com/s/u1wwvwrviful47i/Sounds%20of%20Silence2.mp4?dl=0
Sorry I just figured out how to "edit" my posts. So when I download it, the audio is just fine.....
I've also sent the link to someone else who does get sound. It's just odd, everything else works on my computer sound wise. All my media players and anything else that has sound. Only Dropbox doesn't work.
beauknowsdiddly wrote:
I've also sent the link to someone else who does get sound. It's just odd, everything else works on my computer sound wise. All my media players and anything else that has sound. Only Dropbox doesn't work.
Plays fine for me as well, both on the Dropbox site and when downloaded. Tried a different browser, just to eliminate that as the issue?
@Rich
Thanks Rich I'll try that now!
And how do I do the "quote" thingy here? lol
Okay Rich,
I used Microsoft Edge and it works! So it's a chrome issue. Well what the heck? Why is it all of a sudden not working in Chrome? It's been working in Chrome just fine up until today!?!? Whoa, youtube's not working in Chrome either, what the heck?
AHA!! Somehow Chrome was muted in my Windows Volume mixer. No clue how that could've happened... Thank you everyone!
Thank you Rich!
If you didn't recommend switching browsers I never would've figured it out!
Hi beauknowsdiddly, it sounds like there might be a codec issue on your device, where the browser or app isn't able to play the video as is.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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