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beauknowsdiddly wrote:
I've also sent the link to someone else who does get sound. It's just odd, everything else works on my computer sound wise. All my media players and anything else that has sound. Only Dropbox doesn't work.
Plays fine for me as well, both on the Dropbox site and when downloaded. Tried a different browser, just to eliminate that as the issue?
Here's a link to one
https://www.dropbox.com/s/u1wwvwrviful47i/Sounds%20of%20Silence2.mp4?dl=0
Sorry I just figured out how to "edit" my posts. So when I download it, the audio is just fine.....
I've also sent the link to someone else who does get sound. It's just odd, everything else works on my computer sound wise. All my media players and anything else that has sound. Only Dropbox doesn't work.
Hi beauknowsdiddly, it sounds like there might be a codec issue on your device, where the browser or app isn't able to play the video as is.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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