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SistemasMVH1's avatar
SistemasMVH1
Explorer | Level 3
3 years ago

Orange box icon meaning

What does this orange box icon means? I'm on desktop, windows 11.

 

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  • Rich's avatar
    Rich
    3 years ago
    rdb0122 wrote:

    So this isn't just an Excel issue, ... Dropbox needs to look into this though ...

    It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey SistemasMVH1, thanks for posting on our Community!

    The folder icon you're noticing there is not coming from Dropbox, but probably from Microsoft Excel. Have you reached out to them to ask for more information?

    Let me know if I'm missing something.
    • rdb0122's avatar
      rdb0122
      New member | Level 2
      3 years ago

      So this isn't just an Excel issue, I'm a video editor who works on a Windows desktop and I seem to be getting this icon on a lot of my media and I don't know why. Dropbox needs to look into this though, it seems to be unsyncing random assets from my projects when I haven't told it to. The assets I had sync previously get this folder icon and then seem to unlink and go back to online only. Please advice on this, it is getting very frustrating. 

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        3 years ago
        rdb0122 wrote:

        So this isn't just an Excel issue, ... Dropbox needs to look into this though ...

        It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.

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