You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
bmayfield
3 years agoNew member | Level 2
PDF Preview not working in Windows 11
I am using the Dropbox App on my Windows 11 PC. I have the green check mark on the file, indicating that it is a local stored file. My issue is, is that the PDF does not preview in the Preview Window. This is a very valuable feature to me and makes it so I do not have to open each individual file. This issue occurs ONLY on my Windows 11 PC. I have installed the Windows PowerToys and changed the settings on PDF files, however, it does not fix the issue.
Any other help or suggestions is greatly appreciated!!!
- bmayfieldNew member | Level 2
Jay, I went to the Main Folder of Dropbox and made ALL the files Local Files. Once that process completed, some files worked, while others did not. I later restarted the computer and opened the PowerToys app. Once in PowerToys, I turned the preview features on for .PDF and restarted the computer again. Once these task were completed, my files are now displaying in the side view window.
I am not sure which one of these 2 process corrected it, but as of now, it is working and I have no issues. If there are any other issues, I will re-post here.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!