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Charleston County's avatar
Charleston County
Explorer | Level 3
5 years ago

Printing/Downloading a PDF from DropBox

I work in the IT department in a county office building.  We have public users that incounter errors when trying to download/print PDFs from dropbox.  The errors are different between Chrome and IE. ...
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Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Hey Charleston County, I hope you're well today!

Can you clarify for me if you are sharing this content through a shared link?

Also, please can you send a screenshot of the errors that you're getting in the different browsers?

If you're using a shared link, you can replicate the recipient opening the link by opening it through an incognito window where you're not signed into your Dropbox account.

Let me know - thanks!

Charleston County's avatar
Charleston County
Explorer | Level 3
5 years ago

Here is an example of IE and Chrome. 

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