We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

TAMINOPROD's avatar
TAMINOPROD
Helpful | Level 6
6 months ago

Remove "Log in or sign up" Popup when downloading from a shared link

We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when w...
Download
Share
Shared Links
Web
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey guys! 

 

Still no update on this. We'll make sure to update the thread if we have any additional news, however there's no estimated ETA at the moment. 

 

Thanks!

TAMINOPROD's avatar
TAMINOPROD
Helpful | Level 6
2 months ago

Hey Megan , Thanks for your message. What about now? Is there any update? There are so many people having the same issue. It's really frustrating that dropbox isn't listening to customers.

  • Tobelli's avatar
    Tobelli
    Helpful | Level 6
    2 months ago

    Good day,

    I just wanted to agree with all the statements from the other users made. This is really annyoing and I have lots of complaints from friends, family and customers.

     

    We need this ad to be removed otherwhise the service is unusable and I have to change cloud-provider.

     

    Regards

    • rdinsf's avatar
      rdinsf
      Helpful | Level 6
      19 days ago

      Unlikely Dropbox will change it.  

       

      How many people are complaining on this thread?  It's nothing compared to the hundreds of thousands of Dropbox customers.  They made this change to pressure people to sign up for Dropbox accounts, they make money from these new accounts, and have no reason to cut off that revenue stream.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!