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Forum Discussion

lebe's avatar
lebe
New member | Level 2
6 years ago

Saving documents from Dropbox to my computer

I have searched for how to save a document from dropbox to my computer and it says download as first step but I don't have that as an option for "save as". Only option under save as is to "rename file"...

Help please.

Desktop
Download
Edit
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Web
  • Lusil's avatar
    Lusil
    6 years ago

    That depends on what you want to do, lebe. :slight_smile:

    More specifically, if you want to have:

    • A separate copy of the file with only your edits, then yes, you'll have to download and re-upload it to the shared folder. 
    • Only one file with everyone's edits, those should be automatically applied, so you shouldn't have to download and re-upload the file. 

    Let me know what you find or if you have any other questions!

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hi there lebe, welcome to the Dropbox Community!

    To download a file from the website:

    • Sign in. 
    • Click on the Files tab on the left hand side of your screen. 
    • Locate the file you want to download. 
    • Click on the ellipsis (...) icon that's on the right side of the file. 
    • Select Download. 

    Let me know if you have any other questions!

  • lebe's avatar
    lebe
    New member | Level 2
    6 years ago

    It says it is saved but not in the "file"...

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Thanks for getting back to me, lebe. 

      Are you referring to where it's being downloaded? Could you please send me a screenshot (without personal info) of this so that I have a better visual understanding?

      Keep me posted!

      • lebe's avatar
        lebe
        New member | Level 2
        6 years ago

        It is an excel document that was uploaded by someone else on the file authorization. I made some modifications and it says it is saved to dropbox but can't find it in any files.

        The excel has names, ss#'s, dates of birth etc... so can't do a screenshot...

        It says it is saved on the excel top "ribbon" after the file name and also at the bottom of the screen it says "saved to dropbox"...

  • Odeyan's avatar
    Odeyan
    New member | Level 2
    5 years ago
    Can someone assist me? I’m having trouble with filling out a document that’s saved in Dropbox, without losing all the data on it.

    For some strange reason, it’s not allowing me to save the information or it’s saying that it can’t be saved.

    Thank you in advance!

    -David
    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hey Odeyan, I'd be happy to help!

       

      Is this document that you're trying to edit a personal file or was it shared with you?

       

      If you could also send us a screenshot of the exact error message, that would be very helpful.

       

      Thanks!

       

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