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Forum Discussion
Searching Not Working on iPadOS Files app
Hi,
According to this link: https://help.dropbox.com/installs-integrations/mobile/ios-files-app
I should be able to search for stuff in the current dropbox folder when accessing it from the iPadO...
Fiona
Dropbox Staff
Dropbox StaffHello jasontx0426. Thanks for reaching out.
I will help you figure out what is going on.
Do you see your Dropbox files in the iPad? I just want to confirm that you have already taken the steps in this article: How to add Dropbox to the Files app on Your iPhone or iPad
Please visit Dropbox.com and try to search for your files there. If you get results online then we need to troubleshoot on the device. We can start with reinstalling the Dropbox app on your iPad.
Let me know how this goes!
Hi Fiona , thanks for your reply.
I do see my Dropbox files in the ipad and can access them with no problem. But I just can't search for anything, not even in the current folder. I can do the search through the Dropbox app, but not through the iOS built in Files.
Deleting and reinstalling the Dropbox app did not help. Any other suggestions?
- Lusil
Hey jasontx0426, thanks for trying that out.
Could you also try removing the Dropbox mobile app as a location from your Files app and add it again?
Let us know how it goes!
Hi Lusil ,
I just tried that as well. No luck. Any other ideas?
- Lusil
Thanks for your swift reply, jasontx0426!
Hmm. :thinking: Have you tried another WiFi network or searching for an item in a specific folder while you're connected to cellular data?
How about rebooting your device? Maybe that will do the trick.
Keep us posted!
