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Forum Discussion

betazero's avatar
betazero
Helpful | Level 6
6 years ago

Some of my .pdf files appear blurry when I'm viewing those on my account online. Why?

Any file in my own dropbox is blurry when I click on it thru the website. Same when I send a Dropbox link. This did NOT used to be like this. Is there a fix? It basically makes viewing any file thru ...
Desktop
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upload
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betazero's avatar
betazero
Helpful | Level 6

Ok no problem

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey again betazero, thanks for the nudge; I can see that my colleague had sent you a follow-up message & they’re now awaiting your reply. Have you received their latest message? If you haven’t been able to see that, please let me know here & I’ll make sure to forward that again on our end. I hope that this gets resolved soon for you! 

  • betazero's avatar
    betazero
    Helpful | Level 6
    6 years ago

    I replied with an image of what it should look like. Please tell me if have not received it...

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      I can see that the last message was sent by my colleague on Tuesday betazero; would you mind forwarding this last reply once again if possible, as it looks like your last image hasn’t reached their end. Thanks again! 

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