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Forum Discussion
The photos in my mobile app are all over the place, and I am not sure how to organize them.
Thought I would give Dropbox a try; so far, I am very frustrated in trying to get my photos to display in the order that I want them to. I have two folders, but for this conversation I will concentr...
I received the following response from Megan:
Hey @robertvitek, let's jump right into this!
You mentioned that this behavior happens when you try to preview content from the Dropbox app on your mobile, right?
Do you try to preview your content using the Files tab or the Photos tab? If you have any screenshots feel free to send them over, in order for me to have a visual of your content when you're using the mobile app, and what you see locally on the device.
Let me know more!
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(When I attempted to reply, I got the following message: “Authentication Failed.” So, I am restating my question.
Below is my response to Megan’s message:
Thank you for getting back to me. I have tried previewing photos both using the File tab and the Photos tab. When I use the File tab, I can’t scroll through the photos; it automatically thinks I want to share a specific photo. (Again, these are photos that I uploaded from a folder on my computer.)
I would prefer to view the photos in the Photo tab. When I view the photos in the Photo tab, photos from the specific folder (that I uploaded) are not consecutive. They are all over the place, grouped my month and year. For example, photos from one of the folders that I uploaded are grouped as: August 2024, July 2024, January 2024, October 2023, January 2023, July 2021, and June 2021.
I tried deleting the photos from Dropbox and uploading them again after I edited/modified them in Photoshop. That did not work, they were still grouped by various months/years. I guess the question is: How do I change the month/year on the photos so they all have the same month/year associated with all the photos in a specific folder on my computer?
Thank you.
Nancy
Dropbox Staff
Dropbox StaffHope it’s OK if jump in, @robertvitek.
Regarding the Files tab, can you send me a screenshot of what you see on your end? You should be indeed able to scroll through your files and folders there. Here’s how you can attach it here:
As for your Photos tab, this sounds like expected behavior. This tab is designed to show all photos you have saved on your Dropbox account according to the date they were added/uploaded and not based on their folder.
Did you upload photos to your other folder on Dropbox around the same time as this one?
Finally, do your photos appear the same way on your Photos tab online?
