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Forum Discussion

Margggggg's avatar
Margggggg
New member | Level 1
5 hours ago

Transcription box cant be seen

Hi, has anyone got the same issue as me? the transcription box can't be seen like the screenshot i attached? 

 

If anyone knows how to get it back to normal i'd really appreciate it! (have been clearing the cache, restarting my computer, relogin, open to the new windows) 

 

Thank you

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there Margggggg - sorry to hear you're having issues with this.

    Do you get the same results on an incognito window or another browser perhaps?

    If you do, can you try it with another file of yours and let us know if you see the same?

    Thanks!

  • maq93's avatar
    maq93
    New member | Level 1

    I'm facing exactly the same issue! It's so frustrating. 
    I really need to view the transcript. I've tried using Incognito and other browsers, too! 

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