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Loveafrica's avatar
Loveafrica
Helpful | Level 6
7 years ago

Videos freeze after few seconds

I am working on an ipad Pro. A few months ago I puchased a tutorial consisting of 11 seperate videos which required me to use Dropbox to download them. All these videos worked perfectly at first.  ...
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  • Loveafrica's avatar
    Loveafrica
    7 years ago

    Hi Jane

    I couldn’t solve the problem despite helpful suggestions from your community, so I was given access to the original videos as a collaborator on the author’s site.

    I have since deleted the troublesome videos from my Dropbox.  

    ‘Thanks to all who offered help. I am most grateful. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 years ago
Did you download them to the device and open them in a media player app on the iPad, or are you just streaming them through Dropbox from the original source?
  • Loveafrica's avatar
    Loveafrica
    Helpful | Level 6
    7 years ago

    Hello Rich

    thank you for responding. 

    I an streaming from original source. 

    If there is an app I can get to try, that would be great. 

    Although I have worked with computers all my working life (I’m now a pensioner!) Dropbox has me beaten!

    Thanks again!

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago

      Hey Loveafrica, apologies for getting back to you in delay. Are you still facing this issue? 

      • Loveafrica's avatar
        Loveafrica
        Helpful | Level 6
        7 years ago

        Hi Jane

        I couldn’t solve the problem despite helpful suggestions from your community, so I was given access to the original videos as a collaborator on the author’s site.

        I have since deleted the troublesome videos from my Dropbox.  

        ‘Thanks to all who offered help. I am most grateful. 

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