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Forum Discussion

GreggM's avatar
GreggM
Helpful | Level 6
9 months ago

“Make available offline” file status is changing on its own on the mobile app

I have a folder with 600+ files in it.  I check the status of every file “Make available offline”. These are song lyrics that I need in live shows.   Tonight 80% of them suddenly had the ‘yellow tria...
File access
Mobile
Organize
  • Hannah's avatar
    Hannah
    9 months ago

    Hey GreggM, thanks for reaching out to us.

     

    We appreciate your feedback here and I'm glad you took the time to update us on your issue.

     

    If it does return, please let us know.

     

    Have a great week ahead!

GreggM's avatar
GreggM
Helpful | Level 6
9 months ago

ps: I am using ver 364.2.4

iOS is ipad 17.2

  • GreggM's avatar
    GreggM
    Helpful | Level 6
    9 months ago

    Update:

    Ok I rebooted and the “make available offline’ status seems to have come back (twice), so hopefully it is problem solved. 

    The missing Alphabet Slider is still a MAJOR hassle tho. I beg you to bring it back. 

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