We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
halfpenny
2 months agoExplorer | Level 4
Audio transcription malfunction, hard line breaks partway across every line
Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks landing in mid sentence. It never used to do this.
The previous transcription format wasn't all that great either, and needed a certain amount of cleanup, but this latest glitch makes the transcribed text almost impossible to work with.
Needless to say this is very annoying, as I use the transcript feature a lot. Could this problem please be addressed?
- halfpennyExplorer | Level 4
Two months after my initial posting about this problem, nothing has changed. As I indicated earlier, the hard line breaks correspond directly with the now numerous and excessive time stamps inserted in the transcripts.
Why is it taking so long to fix this problem?
I also see this new forum format requires constant clicking to expand the comment history instead of paginating the comments as before. How is this considered an improvement?
- JayDropbox Staff
If you copy the transcript to a text file, does it appear with the line breaks?
- LadyBug17Explorer | Level 3
This issue is still happening as of 3:50pmPT
Any progress in solving it?
- DBX_PedroCommunity Manager
Hi everybody,
Thanks for getting in touch about this issue.
Our team is already looking into it.
Would it be alright if we contacted you through the email associated with the accounts?
We'll share more details as soon as we have them.
- halfpennyExplorer | Level 4
I copied my text to WordPad and the same thing happens with the line breaks.
- LadyBug17Explorer | Level 3
The second photo is a "copied text" to Pages. The line breaks do not appear as in the first photo, but each line ends with a "paragraph" symbol as seen in this last photo of the highlighted text.
- halfpennyExplorer | Level 4
Hello I can't see how to attach a file here, but this is a pasted snip of .wma transcribed text in Word with the formatting symbols on. I haven't tried a different file type yet but I mostly use .wma The problem began only recently. Thank you
- LadyBug17Explorer | Level 3
Going from the layout which includes transcript details to the option without transcript details, the layout does not change to a normal flow pattern...only the time markers are removed. This is on M4A files.
Thank you
- LadyBug17Explorer | Level 3
I have this same issue...started this month October. When I copy transcript to print it out, every line is created as an "end paragraph" so there is no flow to the transcript. Help please
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!