We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

danzilber's avatar
danzilber
Helpful | Level 5
5 years ago

Dropbox Cache taking up too much space

Hi everyone,   I seem to be having a significant issue with my dropbox, specifically cache.   Over the past week, I noticed that the storage available on my mac had dropped from 63GB to 4GB (...
Delete
Desktop
Mac
Space and storage
Storage space
  • danzilber's avatar
    danzilber
    5 years ago

    Hi Daphne,

     

    Thanks for the reply :)

     

    The files are downloaded to be local.

     

    It did say it was up to date in syncing. However I think I have found the reason for it.

     

    On my iPad, I use an app called Goodnotes as my note-taking app and have it auto-sync through Dropbox. I believe that once I make an edit to a note, the previous version of it gets put into dropbox cache. As it auto-syncs every time I make an edit, I believe that this is the cause, as I have been editing one note for the past few days and when I look into the cache, there are many files all being around 33MB.

     

    One question is, is it possible to limit the amount of cache stored by dropbox? Say either by document versions (last 3 edits of a document) or by storage?

     

    Thanks,

    Daniel

GodGiven's avatar
GodGiven
Explorer | Level 4
4 years ago

Please make a feature in settings to set max. volume of cache 

  • Nicolas ELBO's avatar
    Nicolas ELBO
    Explorer | Level 3
    4 years ago
    Dear Dropbox team,

    My team and I really appreciate our Dropbox Business Advanced, but...

    Could one be able to setup a size limit for the volume of files kept in their .dropbox.cache?

    After a few months, it has the tendency to saturate the hard drives of my team's computers. I have to access the hidden folder on their laptops and clear the cache regularly.

    Being able to configure the max size of the .dropbox.cache per computer/device would be a great feature!

    Thank you for your help.

    Kindest regards,
    Nicolas.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!