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emmag1's avatar
emmag1
Explorer | Level 3
2 years ago
Solved

Dropbox photos and files gone after changing hard drive

I recently got a new hard drive installed on my laptop. I have just logged into dropbox online and everything is gone! no files or folders, at least 15 years worth disappeared?? i thought that everything would be in dropbox online, but nothing in deleted file, nothing in history

is this related to the new hard drive? Can anyone help? 

I am on a paid plan with dropbox 

desktop
restore
Web
  • Rich's avatar
    Rich
    2 years ago
    emmag1 wrote:

    I have just logged into dropbox online and everything is gone! no files or folders, at least 15 years worth disappeared??

    Are you sure you're signed in to the correct account? Do you see any activity on your Events page?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    emmag1 wrote:

    I have just logged into dropbox online and everything is gone! no files or folders, at least 15 years worth disappeared??

    Are you sure you're signed in to the correct account? Do you see any activity on your Events page?

    • emmag1's avatar
      emmag1
      Explorer | Level 3
      2 years ago

      OMG !!! Rich

      Thank you, I have another account under a work email and everything some how is in there!!! feel a bit silly now, but thanks !!!

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