You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
felipevaz
3 years agoExplorer | Level 3
Error when copying anything from Dropbox (monterey, 2020 m1 MBP)
Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error: "The operation can’t be completed because an unexpected error occurred (error code -8062)...
DolphinU1
2 years agoHelpful | Level 7
I'm having the exact same problem. Because of the changes to Dropbox recently, I no longer feel like I can trust it like I used to, so I started making backups. When I try to copy the entire folder. I will get "The operation can't be completed because an unexpected error occurred (error code -8062).
In previous versions, when the Dropbox folder was not stored in the Library I never had these problems. Presently, I'm trying to copy small groups of files in Dropbox. Most of the files will copy OK. Obviously, this is extremely time consuming and tedious. I miss the earlier Dropbox.
I am using Mac OS 12.6.1 on a Mac Pro
- DolphinU12 years agoHelpful | Level 7
Well, I have some additional information that allowed me to complete the copying.
After copying files in small pieces I found the problem file. It was some kind of a database for an oscilloscope. The file ended with .db, this document does not run on a Mac anyway. I deleted it. Hopefully next time when I back up, I'll have smooth sailing. It's really a shame that the Mac OS can't report the file it’s having trouble with, instead it just chokes and gives an error code which is useless for the average user.
- RF202 years agoNew member | Level 2
That's such a painful process.
I tried just creating an empty folder in Dropbox, and tried copying this folder (without any files within) to my Macbook's local hard drive. Same error message popped up.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!