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Forum Discussion
Error when copying anything from Dropbox (monterey, 2020 m1 MBP)
Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error: "The operation can’t be completed because an unexpected error occurred (error code -8062)...
I have this same problem on macOS 12.6 since I upgraded to the Dropbox version which uses the CloudStorage folder.
I cannot successfully copy the CloudStorage folder when I backup my files. I can copy the individual files that are within the CloudStorage -> Dropbox folder.
Nancy
Dropbox Staff
Dropbox StaffHi donbraffitt, hope you’re doing well.
Can you please send me a screenshot of the error message that you keep getting?
Also, what’s the exact app version of your Dropbox app?
The error is the same as in the base note in this thread from a month ago:
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Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error:
"The operation can’t be completed because an unexpected error occurred (error code -8062)."
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I am trying to copy the folder CloudStorage -> Dropbox from my internal disk to an external disk using Finder by just dragging from internal to external.
I can copy individual files within the Dropbox folder with no problems.
I was able to copy the Dropbox folder for years with no problems until I recently upgraded to the version where you moved things under the CloudStorage folder.
Dropbox version: 162.4.5419
- Nancy
Thanks for that, donbraffitt!
Is it alright if I email you directly to the email address that appears linked to your Community profile here?
I’d like to have a look into your account, if that’s OK.
Yes. You can email me at that email address.
I face the same issue ever since I updated the Mac OS version of Dropbox last week.
My Mac OS is Ver 12.6.2
Mac OS' Dropbox ver 163.4.5456
Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error:
"The operation can’t be completed because an unexpected error occurred (error code -8062)."
I never had that problem in all the years of using the Mac OS desktop dropbox app, prior to last week's app update. Prior to last week's update, I was able to copy and paste folders and files in the Mac OS Finder, from Dropbox folders, to my local hard drive, and vice versa.
Can Dropbox team check their Mac OS Dropbox app code? Something is wrong.
