Forum Discussion

Snowdog63's avatar
Snowdog63
Helpful | Level 5
2 years ago
Solved

Finder colour codes now seem to disappear when a file is online only

So it would seem that when I now make a file online only, the finder colour code associated with it disappears. Is this deliberate, because for me it's an absolute disaster?   I use purple, fo...
desktop
Dropbox Pro
Mac
Organize
  • Jay's avatar
    Jay
    2 years ago

    Hi Snowdog63, it's likely both things you mentioned are related to the newer version of the Dropbox desktop application for Mac OS, on which you can read about here.

Snowdog63's avatar
Snowdog63
Helpful | Level 5
2 years ago

Hmm. It never used to disappear. This has been my system for some time.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Snowdog63, does making the files available offline bring back the color codes?

 

Can you send us a screenshot of the two behaviors, so we can compare and check it out?

  • Snowdog63's avatar
    Snowdog63
    Helpful | Level 5
    2 years ago

    Indeed it does.

     

    In the first screenshot the files are online only & the purple dots are absent. (Notice that there is a purple dot next to the"PRODUCTION" folder, from which, I assume, we can gather that files are affected but folders aren't.)

    In the second screenshot, the files are local & the purple dots are back.

     

     

     

    NOTE: Off topic but notice also that in the second screenshot, the end of folder on the extreme left has a cloud icon, despite the fact that inside are files that are both local & online. There used to be a third icon for mixed contents, but I haven't seen this in some time, so I literally have to check in folders to see if everything is offline or not. Has the third icon been abandoned?

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Snowdog63, it's likely both things you mentioned are related to the newer version of the Dropbox desktop application for Mac OS, on which you can read about here.

      • Pookeyblow's avatar
        Pookeyblow
        Collaborator | Level 8
        2 years ago

        Hi Jay,

         

        Shouldn't it be resolved? It's crazy to have an app for MacOS that removes essential MacOS features. If a placeholder file is created when the file goes "online only", that placeholder file should also keep the tags like it keeps the filename, right?

         

        Tags are an essential feature of the Finder.

         

        Are the team working to fix this bug?

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