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Forum Discussion

Ino4's avatar
Ino4
New member | Level 2
21 days ago

I migrated my files to a new Mac, but they all show as 0 bytes. How can I delete them?

I always worked on a pc. Now I finally bought a Mac desktop. I tried to migrate files (obviously in a wrong way) and it looked perfect but they all are 0 bytes. But they all have the correct name. If...
Delete
Desktop
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Ino4! Thanks for your post here.

To have a clearer image of what may have happened, can you clarify how exactly you migrated those files over to your new Mac computer? 

I’d also like a screenshot of how they appear when you open your local Dropbox folder there.

Let me know when you’re ready, and I’ll have a closer look.

Ino4's avatar
Ino4
New member | Level 2
16 days ago

Nancy, I thought about this: copy all maps and files to an extern hard disk, then delete all corrupted files in Dropbox and re-upload everything.  Is that an idea?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    16 days ago

    Yes, it sounds good to me Ino4.

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