You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

pavsiingh's avatar
pavsiingh
Helpful | Level 6
4 years ago

New Drobox app is terrible!

If I wanted to look at the latest files uploaded to my dropbox, I'd click on the dropbox icon in my menubar (Mac OS) and click on the folder containing the file that was last uploded as the folder tree was right under the file name.

 

On top of that I could right click the file name in the app, copy a link to these files and share it with whatever app I wanted to as the link was now in my clipboard. I could also go to folder the file was in simply by clicking the name of it etc etc and now ALL I can do is open the file. 

 

Who makes these incredibly stupid and unintuitive design decisions? ADD functionality, don't remove it.

  • Spoke to Dropbox support and this might (hopefully) not be intentional and an issue with the latest early release version. If you need to revert, do this:

    1 Log in to dropbox.com using your web browser.
    2 Click on you account picture/avatar at the top right corner of the page.
    3 Click on "Settings".
    4 From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

     

    That fixed it for me.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    Hey pavsiingh, thanks for posting on our Community and taking the time to share your thoughts on this. 

    Just to make sure I got this right, can you send me a screenshot of how this looks like on your end? 

    If you could also include the version of the desktop app you're using at the moment, I'd appreciate it.

    Thanks!
    • pavsiingh's avatar
      pavsiingh
      Helpful | Level 6

      What dougschi said is what it looks like on my end now. And when I hover over a file, no options appear.


       

      This is the version info: 

  • dougschi's avatar
    dougschi
    New member | Level 2

    I have the same exact problem.  It's like dropbox stepped back 5 years.   It doesn't show "FOR YOU",  "RECENT", and "NOTIFICATIONS" .. .Now it can only pause syncing and open recent files in the desktop.  It no longer delivers an easy way to create a link

    This is actually extremely serious!  It slows me down tremendously.

     

    BEFORE

    AFTER

    • MarkRM's avatar
      MarkRM
      Helpful | Level 5

      I absolutely agree. One of the best things they added in the last few years was the search box, which I used constantly as I work out of Dropbox on all my work projects. They've now bafflingly removed this, along with a bunch of other functionality, for no other reason I can see except to force people over to their (pretty terrible) standalone app. This is a huge step backwards.

      • MarkRM's avatar
        MarkRM
        Helpful | Level 5

        Spoke to Dropbox support and this might (hopefully) not be intentional and an issue with the latest early release version. If you need to revert, do this:

        1 Log in to dropbox.com using your web browser.
        2 Click on you account picture/avatar at the top right corner of the page.
        3 Click on "Settings".
        4 From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

         

        That fixed it for me.

  • nana71's avatar
    nana71
    Explorer | Level 3

     

    The top features like search and overview to navigate between notifications and updates on dropbox are gone. 

    Is this an update or a bug? I use it all the time, workflow is bugged. Don't have connection problems and simply logged in. 

    I have dropbox teams. So info or help welcome!

     

     

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey nana71, thank you for all the details, and screenshot!

       

      Can I ask for you to hover over your icon on the menu bar, check for the status of the app, and the version

       

      Let me know once you have it, and we'll take it from there! 

       

      Cheers!

  • kedepli's avatar
    kedepli
    Explorer | Level 4

    I am having the exact same problem.  This very feature of being able to see what I worked on recently and what my team has worked on recently is the reason I picked dropbox instead of Box (which was free!).  I now want to cancel. This is TERRIBLE. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!