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slwheel34's avatar
slwheel34
Explorer | Level 3
10 months ago

I copied my Photos folder from my IMac desktop to Dropbox but now I can't find it.

Hi all, New to this community.    Hoping someone can help me. I copied my Photos folder from my IMac desktop to Dropbox as I wanted to have an extra copy of my photos. So...now I can still see th...
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  • slwheel34's avatar
    slwheel34
    Explorer | Level 3
    10 months ago

    Hi Mark, Thanks for reaching out. No, it does not appear in the dropbox either. Very mysterious. Any ideas?

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi slwheel34, I hope you're doing well!

       

      Let's jump right into this! 

       

      How exactly did you copy your Photos folder from your iMac to your Dropbox? Can you walk me through the steps that you followed on your end? 

       

      Is it possible that you enabled our Backup feature? 

       

      Also, if you have any screenshots of the Photos folder and how it looks at the moment, feel free to send them over, in order for me to have a visual of this too. 

       

      Keep me posted, and we'll take it from there!

      • slwheel34's avatar
        slwheel34
        Explorer | Level 3
        10 months ago

        Hi, THanks for reaching out. I am working a bit w Kevin but I wanted to show you this to show you the missing Photos folder.What I originally did is grab the Photos folder from the Finder and drag it over to the Dropbox> Not sure what happened as it never made it to Dropbox and it is not on my Finder either. The photos are still on my phone so they must be somewhere. ICloud? If need be I can move the photos that are on my phone to Dropbox if you have a suitable way to do that. Thanks for any help you can give!

         

  • slwheel34's avatar
    slwheel34
    Explorer | Level 3
    10 months ago

    Hi, No, I can't but I was able to upload the photos from my phone to Dropbox though so I didn't lose any. They suggested that I create a Photos folder for my Finder but I don't know how to make sure that my new photos are directed to that folder. Any thoughts? Thanks so much.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hey slwheel34 - sorry to jump in here, but I wanted to mention that you should be able to copy or move the new photos you upload to your Dropbox account manually from your Dropbox folder to your Photos folder on your computer.

       

      Would that not work for you? 

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