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Forum Discussion
JamesOBVDS
3 years agoExplorer | Level 4
Sort by name not working on DropBox app for Mac.
Hi, could someone please let me know why the folders in my dropbox application for desktop on Mac are not being ordered correctly by name? The settings are set so that they should be, and all other f...
Jay
3 years agoDropbox Staff
Hi JamesOBVDS, thanks for bringing this to our attention.
Could you try selecting that specific column with your folders (the second one) and sorting the files and folders by name?
Keep me updated with any progress!
Could you try selecting that specific column with your folders (the second one) and sorting the files and folders by name?
Keep me updated with any progress!
- JamesOBVDS3 years agoExplorer | Level 4
hi, thanks for your reply. I have tried that, it doesn't make any difference, the folders and files still stay in the same random order. For every other way of organising available in that drop down Finder menu, they change and arrange themselves as they should, but for some reason with 'Name' it doesn't make any difference.
- Jay3 years agoDropbox StaffDo you experience the same issue when quitting the Dropbox desktop application and sorting the files again?
- JamesOBVDS3 years agoExplorer | Level 4
Yes, it is the same when i quit and reopen.
James
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