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Forum Discussion

JamesOBVDS's avatar
JamesOBVDS
Explorer | Level 4
3 years ago

Sort by name not working on DropBox app for Mac.

Hi, could someone please let me know why the folders in my dropbox application for desktop on Mac are not being ordered correctly by name? The settings are set so that they should be, and all other f...
Desktop
GUI
Mac
Organize
sort
EmreCengiz's avatar
EmreCengiz
Explorer | Level 4
2 years ago

Is there a solution for this in the meantime?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey EmreCengiz, welcome to our Community! 

     

    How are you currently sorting content on your device? Have you tried what my colleague, Jay suggested above about sorting your files and folders?

     

    Any screenshots you might have are definitely welcome. 

     

    Thanks a bunch!

    • EmreCengiz's avatar
      EmreCengiz
      Explorer | Level 4
      2 years ago

      I realized that the problem only occurs when I use the column view in the Finder. But as soon as I switch to the list view, sorting by name does not work. I have attached images.

       

      List viewColumn view

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi EmreCengiz, this seems to be related to Finder itself, and not Dropbox, since Dropbox doesn't control how files are sorted within the Finder window.

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