We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Leslie M.1's avatar
Leslie M.1
New member | Level 2
10 years ago

Videos are not playing on the Dropbox site

I have a few videos on my dropbox and now they won't play. They just show that wheel that seems to imply something is "loading," but the videos never play in the end. Is this an issue with my compute...
Desktop
Organize
sort
Web
Stefanie's avatar
Stefanie
Icon for Dropbox Staff rankDropbox Staff
10 years ago

Hi Leslie,

Thanks a lot for posting in the forum.

Do I understand correctly that those videos aren't playing on the Dropbox website for you? If so, iId recommend giving it a try in a different browser to make sure there aren't any issues with Javascript for example.

Thanks for trying this out.

Best,
Sofia

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!