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Forum Discussion
Leslie M.1
10 years agoNew member | Level 2
Videos are not playing on the Dropbox site
I have a few videos on my dropbox and now they won't play. They just show that wheel that seems to imply something is "loading," but the videos never play in the end. Is this an issue with my compute...
Deanna S.
9 years agoNew member | Level 1
Generally speaking, over five years my experience is Dropbox works fine on a pc, but not so well on other smaller devices.
I had trouble with one .wmv file refusing to play on anything other than my pc. The video played fine on my computer, but I could not share it with anyone, even with myself via an email link.
I tried several things which did not work, but finally went back to Photoshop and re-did the Output. Then it was able to be sent as a shared link. I conclude the glitch was in the output file, not a Dropbox problem.
The file took five minutes to load an a Samsung S5. Then played perfectly.
The file loaded quickly on Samsung Tab 2, but played with blurring photos.
Moral: stick with pc for Dropbox videos.
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