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KR22's avatar
KR22
New member | Level 2
3 years ago

Accessing a Shared Folder using Free Account

Help! I have a client that uses Dropbox and has shared a folder with me (4 GB currently). In order to access the folder, Dropbox said I need to sign up for an account. I signed up for a free account but now Dropbox is saying I can't access the shared folder because it is too big. 

 

Do I really have to buy a silly account to access a folder that isn't even mine? This folder is the only thing I am going to use Dropbox for, so I really don't want to have to pay for something I don't personally need. I'm doing this work pro bono because they are a nonprofit and would hate for either of us to have to pay more than necessary to just access shared photos and videos of rescue animals. 

 

Thanks for the help!

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    KR22 wrote:

    ... I can't access the shared folder because it is too big. Do I really have to buy a silly account to access a folder that isn't even mine?


    If the shared folder is larger than the space in your account, then yes.

     

     

    If you don't need edit access to the folder, the owner can send you a shared link to the folder which will allow you to view and/or download the files without needing a Dropbox account.

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