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Forum Discussion
Backed up folders no longer show on my mobile devices
I've been using Dropbox Basic for about 2 years, without issue. Ever since they released Backup, and I clicked to enable it without knowing it was a big deal, I've had to basically start over with se...
Dropbox>PC>Desktop...Desktop folder has disappeared.
When I try to access this on the iPhone app or the desktop app itself, it just shows the AppData folder in the PC Folder. I know the Desktop used to be there and I could easily access it in the past. I have not messed/moved with any folders or anything like that. I just noticed one day I wasn't able to access the Desktop any longer. Recent files that I have saved to the Desktop will eventually show on the iPhone etc. but when I go to access them, it's like DropBox wants me to choose a folder to put them in.
The Desktop is in my backups under PC in DropBox, but nowhere else.
I have Dropbox Essentials if that helps any.
Thanks in advance!
I've been on chat with dropbox for the last hour about this same issue. They told me it's a new "feature" where we can now only access those files via the website under "backups" and no longer through the app. I'm so annoyed, and I did submit a complaint to Dropbox about that functionality going away. That is a huge part of what I use Dropbox for.
