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Forum Discussion
Badge app icon will not go away.
I'm running Sierra on a Macbook Pro.
I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someone comments on a shared file the bright red badge app icon appears. I do not want this.
Is there something I'm missing?
Thank you in advance.
Hey 04052018,
Thanks for the additional info - much appreciated.
Even though this is not within my scope of expertise since this is clearly an Apple thing, I was able to find this for you.
To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”.I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way.
Hello, 04052018...
I found this Help Center article to turn on/off.
HELP CENTER ARTICLES:
- What is the Dropbox badge?
- Dropbox badge new design and features.
- Use the Dropbox badge to collaborate.
- How do I turn the Dropbox badge on or off?
- Why am I getting conflicted copies while using the Dropbox badge?
- What’s the difference between a conflicted copy and my version of a file?
- I don't see the Dropbox badge.
- Hi there,
It's not the Dropbox badge I'm referring to. I'm referring to the red circle notification (called "badge app icon") in the menu bar on a Mac.- Walter
Dropbox Staff
Hey 04052018,
Thanks for the additional info - much appreciated.
Even though this is not within my scope of expertise since this is clearly an Apple thing, I was able to find this for you.
To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”.I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way.
Hi there,
Thank you for the response! It looks just like the "Notifications" icon below except on the Dropbox icon in the top menu bar on a Mac. It will have a number inside the red circle, indicating how many notifications are unread.
04052018 wrote:
I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someone comments on a shared file the bright red badge app icon appears. I do not want this.
Is there something I'm missing?
Thank you in advance.
Hello, 04052018...
Take a look at this Help Center article... perhaps the second sentence below the title might work (I'm not sure it will prevent it from popping-up again since I cannot test it at the moment).
