We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

XMoDiiFy 's avatar
XMoDiiFy
Explorer | Level 3
3 years ago

Charged storage for shared content

Hello, I keep getting messages to upgrade my drop box because it’s full. My drop box account does not have any files stored in it, everything is shared from someone else’s premium Dropbox account. W...
  • Nancy's avatar
    Nancy
    3 years ago

    Hi all, I hope you’re doing well. 

     

    In general, shared folders/files take up space from your Dropbox account, as they’re being added to it and they act like normal/personal files. So, just like your personal files, they’ll also take up storage from it. 

     

    You can also check this Help Center article for more details, if you want. 

     

    If another user wishes to share files with you, and you don't wish to add them to your own Dropbox account, they can share a link with you instead.

     

    Hope this clarifies things a bit!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!