You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MarthinGrobler
5 years agoExplorer | Level 3
"check your internet connection and try again" When trying to share a file?
Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%. Working on a Macbook Pro...
tagapiou
New member | Level 2
I am also now having this issue and it's causing a huge roadblock on the project I'm working on. I'm using the desktop app on Mac Mojave and trying to share folders.
simpleliquid
5 years agoNew member | Level 2
I am also having this problem. I have two dropbox accounts and found that my personal account has no problem sharing but my work account (through my university) cannot share.
I have Windows 10. I could not share from the dropbox app on my computer nor from the windows interface (right click share from explorer). I rebooted and the problem remained. My dropbox app is up to date.
Based on a prior post, I did manage to share the folder by being logged into dropbox on the web. Once shared this way, the folders sync as they should.
The dropbox is otherwise functioning correctly (sync'ing and sharing just fine). Just can't invite someone to share.
Please fix this.
TK
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!