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Forum Discussion
Choreo
7 years agoExplorer | Level 4
Client says Getting "Dropbox is Full"?
I have a 1-TB Dropbox account which is virtually empty. I created a new folder for a client to upload some files to me and I "shared" that link with him. He then started uploading files and he used u...
- 7 years ago
Hi
That error is because you have a 1TB account. They do not.
To be a part of a shared folder EVERYBODY needs to have the available quota to access it.
Jervid
Helpful | Level 5
Im getting the same thing and its hindering my workflow as I have collaborators working on the same project.
I have a 1TB Dropbox which is one quarter full. My colleagues are uploading to it and working from files there but they keep getting warnings saying they are approaching their limit.
Can anyone explain what is going on?
Mark
7 years agoSuper User II
Hi
That error is because you have a 1TB account. They do not.
To be a part of a shared folder EVERYBODY needs to have the available quota to access it.
- Jervid7 years agoHelpful | Level 5
Ah ok, thanks for your reply and forgive my ignorance, is there a way for them to just upload to my account without 'sharing a folder' and having to purchase a large allowance for themselves?
Otherwise Dropbox as a sharing and storage system is next to useless for working with my clients and fellow workers.
- Jay6 years agoDropbox StaffThat’s definitely possible, Jervid.You can create a file request, and using that URL, people can upload to your account even without a Dropbox account of their own.
- BigWater6 years agoNew member | Level 2
Hmmm. Kinda useless for my business. Moving to Google. Why would my clients pay $100 a year to view a file once?
Didn't think this one through, Dropbox.
- Rich6 years agoSuper User II
BigWater wrote:
Why would my clients pay $100 a year to view a file once?
Why would they indeed, since that's not necessary, at all. If they only need to view a file, send them a Share Link to the file or folder. They don't even need an account of their own.
- Jay7 years agoDropbox Staff
- Jgreg655 years agoHelpful | Level 5
I'm not sure how to make their quota larger. I also have the 1 terabyte account thats 25% used. I made a shared folder so the person without dropbox can upload to it but heis getting "full"messages / errors. Exactly how can I increase his limit without giving him my account credentials or anything crazy like that?
Thanks in advance
-----------------------------------------------
Found the "File Request" option I'm trying that now. Thanks
- BigWater5 years agoNew member | Level 2
Ya I gave up on dropbox. I went to google. It's a bit better. Now I use Frameio for editing files.
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