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Forum Discussion
oreosmeow
5 months agoExplorer | Level 3
The Dropbox app doesn't launch automatically every time I restart my Win11 computer.
I recently got a new laptop with Win11 on it. Got the Dropbox app installed, synced, etc.
When I shut down the computer, then turn it back on, the DB app is no longer available in my system tray, and I have to reinstall. That works, but it's a pain in the butt.
Is there a setting in Windows11 that I need to set? Or in the DB App, that I missed? In General Preferences, I have the "Open Dropbox upon startup slider to the left.
Hi oreosmeow, can you try going into Dropbox preferences and changing the "Open Dropbox upon startup" slider to the right (instead of the left), and see if that fixes it?
- WalterDropbox Staff
Hi there oreosmeow - sorry to hear about this.
Can you please let us know if the app does indeed get uninstalled when you shut down your laptop or if it's the app's icon missing from your task bar? If you search for the app after rebooting your computer, does it show up at all?
Also, do you have any security programs that might be causing issues by the way?
Let us know more and we'll take it from there.
- oreosmeowExplorer | Level 3
Hi Walter, thanks for getting back to me.
After I wrote that first post, I did a restart and Dropbox is still in my program files that could be uninstalled. So, I guess that it's just the icon that disappears.
And I'm running the same variations of Norton that I ran on my Win10 laptop and had no issues there. Of course, that's not to say that there are issues that Norton's causing now on Win11. I did have to reinstall all my software, though, and have had no problems running any of those.
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