You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
robinwn
3 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made...
- 3 years ago
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
robinwn
Helpful | Level 6
It happens with all files and folders.
Walter
3 years agoDropbox Staff
Hey robinwn, sorry to jump in, but could you send us a screenshot of how it looks like on your end?
Also, is the app showing 'up to date' or is it still syncing in you menu bar?
Also, is the app showing 'up to date' or is it still syncing in you menu bar?
- robinwn3 years agoHelpful | Level 6
- Jay3 years agoDropbox StaffIs this occurring only in the Dropbox folder itself or anywhere in Finder?
- robinwn3 years agoHelpful | Level 6
Only in dropbox. All other searches of computer itself work fine.
- Jay3 years agoDropbox StaffHi robinwn, could you confirm the version of the Dropbox desktop application you're running?
You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
Also, try quitting the Dropbox desktop application and try searching for the files again in Finder.- robinwn3 years agoHelpful | Level 6
139.4.4896
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!