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Forum Discussion
robinwn
3 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made...
- 3 years ago
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
Walter
Dropbox Staff
Hey JimmyDinh, sorry to hear you're having issues with this.
Can you please let us know the desktop app's exact status and version as shown in your menu bar?
Also, could you clarify what troubleshooting steps you've attempted so far?
Thanks!
MarilynRMarks
3 years agoExplorer | Level 4
I am having the same issue, and even exchanged my MacBook Pro thinking that there was a bug.
14" MacBookPro with Monterey 12.5
And updated Dropbox version.
Is there any solution?
- Megan3 years agoDropbox Staff
Hi MarilynRMarks, happy Friday! Let's look into this.
Can you send me a couple of screenshots recreating this behavior? You can attach them here, by responding back to me.
Keep me posted, and we'll take it from there.
- MarilynRMarks3 years agoExplorer | Level 4
- zhryan3 years agoNew member | Level 2
I'm having the same issue - Dropbox is not searchable by either Mac Spotlight or the search field in the Finder windows:
• My Dropbox sync/files are completely up to date
• Dropbox version 157.4.4801
• Mac Studio, Monterey 12.4, M1 Ultra Processor
• Files are stored locally on my Mac
Thanks so much.
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