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Forum Discussion
robinwn
3 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made...
- 3 years ago
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
Walter
Dropbox Staff
Hi all, could you try re-indexing Spotlight and let us know how it goes?
JimmyDinh
3 years agoHelpful | Level 6
Re-indexing is not working for me...
- sixtheye3 years agoNew member | Level 2
In Finder, select Dropbox Locations
In the search bar, search a word => No results when Search "Dropbox" is selected
Click Search This Mac => results are displayed
- Walter3 years agoDropbox Staff
Hi there sixtheye, sorry to hear you're having issues with this.
Can you please let us know the desktop app's exact status as shown in your menu bar? Is it 'up to date' or syncing perhaps?
Also, can you clarify your device's exact OS and the version the desktop app you're using?
Thanks!
- MazzolaMj3 years agoHelpful | Level 5
I have the exact same problem. the dropbox app shows syncing one file.
Unbelievably however, using that search icon on the dropbox menu allows for super crude searches - only by name, fars I can make out.
And to imagine I'd have to leave the built-in OS search to find files which are actually located on the machine is a little hard to understand.
In the Mac OS "Privacy and Security' tab, Dropbox has full disk access.
I'd like to be able to search the physical files on my machine sooner rather than later, so if there's something I need to do, change, click or other, please let me know ASAP, or if it's y'all - please get on the stick.
Thanks,
m
PS; tho the dropbox app on the MBP shows updated yesterday, there's still a beta badge on the menu bar drop down…
- Hannah3 years agoDropbox Staff
Hey everyone,
If you're still having an issue with this, let us know, so we can send you an email to look into this internally.
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