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Forum Discussion
Dropbox settings for syncing. I am officially confused.
Hello. This is my first attemt to get help here.
I have an account which is as far asI I can detect something called Person Plus and i have 2 TB of space available.
It is not a business and not...
Now I have tried it. I deleted it on the webpage, and it disappeared from the desktop app.
A little backwards, but that seems to have done the trick. Thank you for your suggestion.
It seems everything is back to normal for now.
🙂
Nancy
Dropbox Staff
Dropbox StaffHi PeterCPH, and welcome to our forum. Let’s have a look into each matter separately.
From what you describe, it sounds like some of your folders have been removed from the Dropbox app via selective sync, indeed.
Can you please follow the steps outlined here, and let me know if you can see the folders that are currently missing from your Dropbox app as unchecked on the selective sync list? If you’re having any trouble while following the steps, please let me know.
As per the external drive backup, can you please click on this link, and send me a screenshot of what appears there?
Keep me posted!
Hello. I managed to fild the missing folders though your guide. And now I can see them om the computer too. Problem solved.
About the external harddisk: Tha backup is paused. But I can not disable it completely. Look:
- Walter
Hey PeterCPH, sorry to jump in here, but have you tried deleting the backup of your external drive instead of disabling it?
Now I have tried it. I deleted it on the webpage, and it disappeared from the desktop app.
A little backwards, but that seems to have done the trick. Thank you for your suggestion.
It seems everything is back to normal for now.
🙂
