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Forum Discussion
dropmeinbox
2 months agoExplorer | Level 3
Every time I move a file btween shared folders it'll recreate the file of 0 bytes in original folder
Say I have this in my Dropbox: ~/Dropbox/shared/folderA/foo.txt ~/Dropbox/shared/folderB/ The folder "~/Dropbox/shared/" is shared between 2 Dropbox accounts. Then I move "foo.txt" from "fold...
dropmeinbox
Explorer | Level 3
Hi @Walter ,
I'm moving files locally from within macOS' Finder and Windows' File Explorer.
I dont how to attach a video here. See this screen recording (in my dropbox) I made on macOS: removed
Megan
2 months agoDropbox Staff
Hey dropmeinbox, let me also jump in here!
I'm afraid we can't access your link due to security & privacy reasons. Do you think you can try clicking on our camera-button icon, and attaching some screenshots here?
Also, how long has this been going on for?
- dropmeinbox2 months agoExplorer | Level 3
Megan wrote:I'm afraid we can't access your link due to security & privacy reasons. Do you think you can try clicking on our camera-button icon, and attaching some screenshots here?
Hi Megan ,
The following are the screenshots though I don't know how much info you can get out of them.
Screenshot 1: The .rdp file is successfully moved from folder-1 to folder-2.
Screenshot 2: The .rdp file is recreated in folder-1 with zero bytes.
- Megan2 months agoDropbox Staff
Thanks for the added info dropmeinbox!
Both of the paths: ~/Dropbox/shared/folderA/ & ~/Dropbox/shared/folderB/ are part of the same Dropbox account, right?
Also, can you try to open the zero byte file? If so, does it preview?
- dropmeinbox2 months agoExplorer | Level 3
Megan wrote:Both of the paths: ~/Dropbox/shared/folderA/ & ~/Dropbox/shared/folderB/ are part of the same Dropbox account, right?
Also, can you try to open the zero byte file? If so, does it preview?
Hi Megan ,
Yes ~/Dropbox/shared/folderA/ & ~/Dropbox/shared/folderB/ belong to the same Dropbox account. Their parent folder ~/Dropbox/shared/ is shared (with read/write permission) to another Dropbox account.
The zero bytes file cannot be opened/previewed. For example, I cannot open a zero-bytes .pdf file since it's not really in PDF format and the PDF viewer would complain.
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