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julie123456's avatar
julie123456
Explorer | Level 3
2 months ago

File didn't sync or save and I cannot access the computer

I have been working on a word file for months, saving it to Dropbox.   Yesterday my computer would not turn on. It is now in for service and I may or may not receive it back.   I think, no pr...
Desktop
Dropbox Basic
Sync
julie123456's avatar
julie123456
Explorer | Level 3
Hi Walter. When I go to version history, the most recent version available is October 12th. Up until that date, everything was syncing as usual and I had no reason to believe it had stopped until this incident.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Did you double check your file on the website after your edits back then julie123456?

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