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Forum Discussion

Power Diary's avatar
Power Diary
New member | Level 2
2 years ago

File Requests - email notifications when files are uploaded have stopped

All of a sudden, I am not receiving email notifications when somebody shares files to a file request link that I have sent them. I can't see anything in settings. Help. This is brand-new, and I don'...
  • Jay's avatar
    Jay
    2 years ago

    Hi Power Diary, are you able to temporarily bypass Helpscout, or there has been an update on their end to see if this service is blocking emails sent from Dropbox domains?

     

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