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Forum Discussion

fort's avatar
fort
New member | Level 2
7 years ago

High CPU usage even when not syncing or indexing

For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might ...
Desktop
Mac
Sync
Michael M.224's avatar
Michael M.224
Helpful | Level 7

I found that exiting dropbox and ending the dropbox processes solved my problem.

It appears that all the addons and unwanted upgrades have ended the functionallity of my simple needs, like I really needed the 3TB of online storage for my paid subscription.

Luckly there are alternatives.

 

 

gyltefors's avatar
gyltefors
New member | Level 2
6 years ago

The worst support I have ever seen! I'll just follow the same advice to turn off Dropbox.

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thanks for joining Community to share your feedback gyltefors. 

    Sorry to hear that you are dissatisfied. Do you need me to help you with anything? I am not sure what your problem is, but if I get a brief description I will do my best. 

    Even if you have decided to leave us and you don't need a fix for the issues you are facing, I would be glad to look into any support Communication you have with us. Please provide me with your ticket numbers. 

    Reviewing the cases you give us feedback for, helps us get better. Thank you. 

    Thank you! 

    • rgrinberg's avatar
      rgrinberg
      New member | Level 2
      6 years ago

      Dropbox also seems to be consistently hovering at around 10% cpu usage for me when doing nothing. I've even ppaused syncing and there's no difference.

       

      In case you ask, no I don't have any symlinks :)

      • Fiona's avatar
        Fiona
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        :nerd: Thank you for checking for symlinks and for letting me know what you've tried already. 

        I would be glad to look into this further for you rgrinberg. I see you are new in Community, so I want to explain that for us to further investigate, we email the addresses users have associated with their Community profiles and then we verify their account, to get access to some tools and information and help more effectively. 

        We cannot see much via the Community for security and privacy reasons. :see_no_evil: 

        Let me know if I can open a ticket for you. Thanks! 

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