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Forum Discussion
kurthahmann
2 months agoNew member | Level 1
How can I log in to my account without having access to the email address?
I have a dropbox account connected to my yahoo email. I no longer have this email account (yahoo deleted it for inactivity) but I would like to reach the dropbox account connected to it. I have tried...
Mark
2 months agoSuper User II
Its very unlikely you will be able to do so. See https://help.dropbox.com/account-access/lost-email-access for info and contact support via www.dropbox.com/support. Do so while not logged in - even to here. So use an incognito window.
Out of interest, how long ago did you last log on? If it was over 12 months your files will have been deleted here due to inactivity.
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