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Forum Discussion
dropitlikeitshot1
6 months agoHelpful | Level 6
How can I make my Backup files available offline?
I am running Dropbox Backup on Sonoma 14.5 and in the past few days, suddenly none of my files are available offline.
ALL of my files have a green checkmark icon next to them.
SOME of my files ha...
- 6 months agoWell, it's a tale as old as time.I restarted my computer this morning.That jumpstarted the app to start syncing again, all of the cloud icons went away, and now everything has a green check icon and is available offline, just like I wanted.
dropitlikeitshot1
Helpful | Level 6
Dropbox 199.4.6287
Sync status is "Everything is up to date."
Files with a green checkmark do not have the option to make available offline, and double clicking them will only open them when I am online. Double clicking them does not open them offline.
Files with a green checkmark AND a cloud with an arrow icon do have the option to right click and make available offline, but that doesn't change the file's behavior. Still can't open them offline.
Hannah
6 months agoDropbox Staff
I see, thanks for the update, dropitlikeitshot1.
Can you also make sure that Dropbox has full disk access on the computer, to see if that helps?
- dropitlikeitshot16 months agoHelpful | Level 6
Full disc access was already enabled.
- Hannah6 months agoDropbox Staff
That's pretty strange behavior, indeed.
Would you mind sending us a screenshot of the files in your backup folder, so we can take a look?
Please edit out any personal/sensitive info/file names from the screenshot, before uploading it.
- dropitlikeitshot16 months agoHelpful | Level 6
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