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Forum Discussion
dropitlikeitshot1
6 months agoHelpful | Level 6
How can I make my Backup files available offline?
I am running Dropbox Backup on Sonoma 14.5 and in the past few days, suddenly none of my files are available offline.
ALL of my files have a green checkmark icon next to them.
SOME of my files ha...
- 6 months agoWell, it's a tale as old as time.I restarted my computer this morning.That jumpstarted the app to start syncing again, all of the cloud icons went away, and now everything has a green check icon and is available offline, just like I wanted.
dropitlikeitshot1
Helpful | Level 6
Here is the pathway to one of the files that has both a green icon and a cloud with an arrow.
If I shut my wifi off, I cannot open it. The cloud with an arrow turns into a pie chart.
The file opens automatically once I reconnect to wifi.
I will also note that there has been a change in behavior since this morning. Now files that ONLY have a green icon are in fact available offline. Earlier today those files weren't opening offline either. Now it seems the issue is only occurring with files that have both a green icon and a cloud with an arrow (which includes thousands of files).
dropitlikeitshot1
6 months agoHelpful | Level 6
Well, it's a tale as old as time.
I restarted my computer this morning.
That jumpstarted the app to start syncing again, all of the cloud icons went away, and now everything has a green check icon and is available offline, just like I wanted.
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